villafrance.net

Hiring contract between the Holidaymaker and Mrs. L.Woor for self-catering holiday accommodation. in Suffolk & France.

This is subject to the following conditions.

1. This is a binding contract between the owner (Mrs. L. Woor) and each and every adult member of the Holiday party.
2. Payment:
2.1 A deposit of £50 is payable per week of the proposed holiday period, and this secures the agreed booking period. The balance of the rental is due not less than eight weeks prior to the start of the holiday. Failure to do so will constitute a cancellation of the holiday by the Holidaymaker. Reminders are not issued.
2.2 If the Holidaymaker books the holiday less than eight weeks before the holiday start date the total rental due has to be paid.
2.3 receipt and banking of any deposit shall not constitute acceptance of any booking.
3. Cancellation or Alterations by the Holidaymaker:
3.1 A cancellation by the Holidaymaker of the booking must be made in writing to Mrs. L. Woor. If the reason for cancellation is due to serious illness, accident, death, jury service, cancellation of leave, or due to another extreme unavoidable cause the owner may repay excluding the deposit the following amounts:
number of days prior to the start of the holiday:
29-56 days 50% of holiday cost
15-28 days 25% of holiday cost
0 -14 days nil
3.2 Where there is no qualifying reason for a refund as in 3.1 no refund of monies paid up until the date of cancellation will be made.
3.3 If a change of holiday date is requested the owner will try to oblige but if it is not possible 3.2 will apply.
3.4 The property owner/ key holder is entitled to ask the Holidaymaker to leave the Holiday property without any refund, if in his/her opinion the behaviour of the Holidaymaker is unacceptable.
4. Limitation of liabilities:
4.1 This intention of this contract is to fully comply with the Unfair Contract Terms Act 1977.
5. Property Description:
5.1 Every care is taken to provide an accurate description of the properties in pictures and words. However slight alterations can be made and it must also be accepted that distances measurements etc. are approximate, and omissions may have been made. The Holidaymaker must accept these facts as no refunds can be given for these minor discrepancies.
6. Cancellation by the owner:
6.1 If for extreme reasons such as fire or other damage to the property and the property cannot be used the owner will endeavour to find the Holidaymaker alternative accommodation. If the cost is higher the Holidaymaker will be responsible for the price difference. If a suitable replacement property simply cannot be found the Holidaymaker is entitled to a full refund of all monies paid to the owner, and have no other liability. Should the property for whatever reason be sold the Holidaymaker will be given at least 10 weeks notice.
7. Number of persons using the Holiday Accommodation:
7.1 The number of persons using the property must not exceed the numbers agreed without advising the owner. The owner will also not accept more people than the number advertised as acceptable for the property concerned. If there is a breach of this clause the owner is entitled to consider the matter a breach of contract and ask the Holidaymakers to leave without refund of any money paid.
8. Pets:
8.1 Pets are only allowed in properties that advertise the fact that they are accepted. Their type and numbers is not to be exceeded what is declared at the time of booking the accommodation, otherwise a breach of contract will be deemed to have taken place and action as per clause 7 will be considered.
8.2 Holidaymakers are liable for all damage caused by pets, and are asked to remove all traces inside and out of their pet occupation before leaving the property. A charge will be made for any extra cleaning brought about by pets.
8.3 Pets are not allowed on chairs, beds or other furniture, or near play or swimming pool areas.
8.4 Pets must at no time be left on their own in the holiday accommodation. 
Where advertised, pets are very welcome, but where breaches of contract occur as laid out in clause 8, the matter will be taken very seriously and the Holidaymakers will be asked to leave without refund.
8.5 Pets are the total responsibility of their owners and it must be accepted that the property owner will not consider any claim made against her arising out of any activity of Holidaymakers pets, or injuries caused to them.
9. Arrival and departure:
9.1 Arrival time is not sooner than 15.00 on the start date and the holiday accommodation must be vacated by 10.00 on the departure date.
9.2 It is the responsibility of the holidaymaker to arrange key collection and entry details at least 48 hours before the arrival date. If there is an alteration to these arrangements by the holidaymaker because he is perhaps delayed or any other reason the owner/key holder cannot be held responsible for any inconvenience or costs arising from this. 
9.3 Travel delay or any other reason for non-arrival at the holiday accommodation is the sole responsibility of the holidaymaker.
10. Holidaymaker's responsibilities:
10.1 The holidaymaker must keep the holiday property and all furniture, fittings and effects in the same state of repair and condition as at the start of the holiday. The property must also be left in the same state of cleanliness and general order that it was found. The property owner will be entitled to make a further charge if this is not the case following the departure of the holidaymaker.
10.2 The holidaymaker will be responsible for all damage or loss of contents during occupation and is also responsible for paying appropriate compensation to the property owner / caretaker.
10.3 Where holidaymakers abuse the holiday property and or display what the owner / key holder considers to be rude or offensive behaviour, the owner / key holder will be entitled to terminate the holiday without refund.
10.4 It is the responsibility of the holidaymaker to make certain that the holiday property meets their requirements, and that all the details associated with the rental are correct.
11. Dissatisfaction:
11.1 It is the owner's utmost concern that the holidaymaker has a very pleasant stay, and it is up to the holidaymaker to make any problem experienced known to the owner / key holder immediately it becomes apparent or occurs so that he / she has some chance to correct the situation or overcome a problem. Unless this procedure is followed no reasonable valid claim can be accepted. It also must be accepted by the Holidaymaker that there are times of the day, week, and year when professionals cannot be found immediately, but the owner will make every endeavour to correct any failures with equipment etc. as soon as humanly possible. 
12. Should the holidaymaker not wish to accept the above terms and conditions, and should a deposit have been paid, a full refund of such a deposit will be given for a period up to 2 weeks following the deposit receipt date on the acknowledgement letter, which always accompanies these terms & conditions.